THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Divine HealthCare Network will protect the confidentiality of your health information. We have policies and safeguards to protect your privacy against unnecessary disclosure of your health information.
The health information we collect as we provide care and services to you is called “protected health information” (PHI). We can use and disclose your health information to:
The agency may use your health information to coordinate care with others involved in your care, such as your physician and other healthcare professionals who have agreed to assist the agency in the coordination of care. The agency may also disclose your health information to individuals outside of the agency such as family members, pharmacists, and suppliers of medical equipment or other healthcare professionals.
The agency may include your health information in invoices to collect payment from third parties for the care you receive from the agency. For example, the agency may be required by your health insurer to provide information regarding your health status for purposes of reimbursement to you or the agency. The agency may also need to obtain prior approval from your insurer and may need to explain to the insurer your need for home care services that will be provided to you.
The agency may use and disclose health information for its own operations in order to facilitate the function of the agency and as necessary to provide quality care to all of the agency’s patients. Healthcare operations include such activities as using your protected health information to evaluate and improve or write new guidelines to provide a greater quality of care; to evaluate performance of health care workers; to train our employees; to determine satisfaction with our services; for general business planning and development; or for business management and general administrative activities; fundraising or benefit of the agency.
The agency may use and disclose your health information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.
The following are a list of circumstances and organizations under which your health information may also be used and disclosed without your written authorization, agreement or objection:
Other than is stated above, Divine HealthCare will not disclose your health information without your written authorization. You or your representative may revoke that authorization in writing at any time.
You have the following rights with respect to your health information:
Divine HealthCare Network is required by law to maintain the privacy of your health information and to provide you and/or your representative this notice of its duties and privacy practices. We do reserve the right to change the terms of this notice and provide the revised notice to any client who is receiving care or services.
Divine HealthCare Network encourages you to express any concerns you may have regarding the privacy of your information.
If at any time you feel your privacy rights have been violated or you have any complaints you may contact the Administrator at Divine HealthCare Network in writing to:
856 University Ave
St. Paul, MN 55104